Ops Flow runs the office side on one platform. Every call, every message, every lead, every follow-up. The hours it's been taking, you get back.
None of this is a staffing problem you can solve by working later. It's what happens when the front office is a person, and the person went home.
Facebook, your inbox, the website form, your cell, and a name on a sticky note. No single list. No way to know what got dropped.
The estimate you sent last Thursday is still sitting there. So is the one from the week before. Nobody decided not to chase them. Nobody remembered to.
The call that rings out at 7:40 doesn't leave a voicemail. They call the next name on the list, and you never learn it happened.
Every night ends with work you meant to get to. Not because the day was too short. Because the office side has no shift after yours.
Not five tools taped together with a Zapier bill. One system where every conversation, lead, appointment and follow-up lands on one record, and most of it runs without anyone looking at it.
Calls, texts, email, Messenger, Instagram, web chat and Google reviews. One thread per person, including the calls you make yourself.
Calls answered after hours and on overflow. Messages answered in seconds, on any channel, at any hour.
Real availability, real booking, confirmations and reminders, written straight to your Google Calendar.
No-shows chased. Unsold estimates chased on day 1, 3 and 7. Dormant customers reactivated at 90 days.
Every finished appointment triggers a review request to your Google listing. Replies handled without leaving the app.
Pipeline, dashboard, and attribution back to the ad, the search or the sign that produced the job.
Booked for Thursday 8:00 AM, estimate. Calendar updated.
Text-back sent at 9:12. Replied 9:19. Wants someone out tomorrow.
Asked about weekend service. Answered, qualified, booking link sent.
Third follow-up queued for 8:00 AM tomorrow.
One lead, one evening, one sequence. The marked steps are the ones that happened on their own.
"Hi, are you taking new clients? I keep meaning to call and then it's after five again."
Asks what she needs and roughly when, then offers your next two openings.
Instagram, campaign and click ID land on the record. The ad that produced her is now attached to whatever she becomes.
Thursday 8:00 AM, against real availability with your conflicts checked. Confirmation text out, reminders queued for 24 and 2 hours.
In the pipeline at Booked, so it shows up in the month even if nobody types it in.
It's the first thing on the board when you open the app with your coffee. The work was done six hours before you knew about it.
You don't move anything. Ops Flow connects what you already run, so every lead lands on one record, and results go back out to the ad platforms that produced them.
Also available: GA4, Stripe, Shopify, TikTok, WhatsApp, Zoom. Field software like Jobber, ServiceTitan and QuickBooks connects in a second phase.
The software has our name on it. Everything your customer touches has yours. They're texting the number they've always had and emailing the address on your website. Nothing about the relationship changes. They just get an answer now.
You're paying from day one, so it's fair to ask what you're paying for. This is the whole schedule.
A kickoff call: what you do, who you do it for, what happens after hours, what you charge, and the twenty questions customers actually ask.
Your platform, your number, both agents trained on your answers, your calendars and pipeline. Nothing for you to do.
Twenty guided minutes on Google, Facebook, Instagram and your inbox. You click them, so the keys stay yours. Then we test it end to end.
App on your phone, a walkthrough for you and your team, first calls placed through it. We're watching every conversation and tuning as they come.
What came in, what got booked, what it's still getting wrong, and what we changed. Then you decide whether to keep going.
Every call picked up inside three rings, day or night. Answered, booked, or handed over with the context already written down. It's one feature inside the platform rather than the whole product. The number beside this is our own front desk running on it. Call it and you'll get what your customers get.
Emergency routing, dispatch-hours rules, and estimate follow-up that doesn't let an $1,800 job go cold on day four.
See the HVAC build →Admissions inquiries captured around the clock, families answered on the first try, handled with the discretion the call deserves.
Hear it answer · 573-818-7124 →Clinics, law offices, agencies, coaches, gyms, med spas, contractors. If leads come in by phone and message, the same system fits.
Tell us about it →"My dad was a glazier for 30 years. He was good at it and he liked doing it. He handled the calls and the callbacks and the chasing because there was nobody else to, not because he wanted to. He didn't need somebody to run his shop. He needed the office to stop taking hours away from the work."Aaron B.Founder, Ops Flow
You'll use the platform every day either way. The only question is whether you're the one keeping it sharp.
Everything built for your business, running on your own accounts. 300 voice minutes a month included, then $0.40/min. You run it day to day.
The same platform, and you won't go it alone. We watch it, tune how it answers against real calls, fix what breaks, and tell you every month what it did.
Every build is $2,500, whichever plan you pick. Month to month after that. No contract, no cancellation fee.
Founding clients get the $2,500 build waived and their rate locked for as long as they stay. If you're not happy with it, you get your money back. In exchange, you let us publish what it did for your business. We're selecting for businesses that are already getting leads and losing them somewhere.
Inside a week you'll know how it's running. Inside a month you'll know what it's worth to you in hours. If you're not happy, you get your money back.
Quotes and invoices for owner-operators. Build a branded quote on your phone, turn it into an invoice, send the PDF. $24.99 a month, first 14 days free.
quotes.opsflow.pro →